Reference

What Our Terms Cover Before You Join

These terms are the agreement between you and 7g7777 — what you get from an account, and what we ask of you in return. Read them once now and the rest of your time on the site gets simpler.

bKash, Nagad, RocketWallet name matchingOne account per personMobile and browser sessions
7g7777 What Our Terms Cover Before You Join
DATA AND DEVICE SAFETY

See How We Hold Your Account Record

We keep the record that makes an account work: your name, date of birth, contact details, the wallet numbers you have paid from, and the device sessions that signed in. That data stays while the account is open and for whatever retention period local rules then set, and it is not sold on. Cookies keep you signed in and remember your language; clear them on a shared phone and the session ends with them.

What we store, and why

We hold your name, date of birth, contact details and the wallet numbers you have paid from. That record stays while the account is open and for whatever retention period local rules set. It is not sold on.

Cookies and signed-in sessions

Cookies keep you logged in, remember your language and let the wallet page load your last used number. On a shared phone, sign out or clear browser data — that ends the session before the next person opens it.

Sign-in checks on each device

A new phone or browser triggers an OTP to your registered number before the account opens. Nobody on our side asks for that code. If a device goes missing, change your password from the account area.

Asking for a copy or a change

Email us from the address on your profile to request a copy of what we hold, correct a detail, or ask for deletion after closure. We confirm the request against your ID before anything moves.

REACHING ACCOUNT SUPPORT

Reach 7g7777 When a Clause Needs Explaining

Support handles questions about the terms themselves — what a clause means, why a wallet name has to match, or what happens while an account is restricted. Raise it in live chat from the account area, or email us and we reply to the address saved on your profile. Have your user ID ready; it is the quickest way for us to pull up your record. We never ask for your password or the OTP sent to your phone, so treat any message that does as one to ignore.

Team online

Live chat from your account

Sign in, open the help window and type your question. The same team that writes these terms handles chat, so a wallet-name query or a restricted-login case gets a straight answer rather than a script.

Email for longer cases

Write to our support address with your user ID and the section you are asking about. Email suits the slow ones — a mismatched bKash name, a duplicate-account flag, or a request to correct a detail we hold.

Case log on your profile

Every chat or email thread is logged against your account, so you can reread what we said before. Quote the case number when you follow up and we pick up from the same point.

Check the Answers Before You Open

The same handful of questions come up from Bangladeshi users again and again, so we have answered them plainly here. If yours is not on the list, live chat takes it.

No — one account per person, in your own name. Duplicate signups get flagged when the same phone number, wallet or device shows up twice, and we close the extra account before any payout is processed.

Money has to travel back to the person who sent it. If a bKash, Nagad or Rocket transfer arrives from a friend's wallet, we hold the payment and ask you to send from your own number next time.

It depends which clause. A shared login usually means a password reset and a warning; fake details or a duplicate account can end in closure. We tell you which clause applies when we act.

We post the updated version on this page and flag it in your account area before it takes effect, so you have time to read the new wording. Staying signed in after that date means you accept it.

Access depends on local law and eligible regions, so the rules where you live matter as much as the ones on this page. Where the two conflict, your own country's consumer law wins.

Ask through live chat or email and we close the account once any open wallet check is settled. We then keep only the records local rules require and remove the rest on our usual cycle.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.